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Veterinary Technician Manager - CSU

Fort Collins, CO

New leadership opportunities at CSU Veterinary Teaching Hospital! We are looking for two Veterinary Technician Managers to join the VTH senior leadership team support our dedicated and talented technician team. More details below!



To apply, please visit our application link to submit your application:

https://jobs.colostate.edu/postings/144539




Position Summary: 

The Veterinary Teaching Hospital (VTH) Technician Manager will oversee and supervise service technician supervisors/team leaders and partner with faculty service leaders. They will work closely with Hospital Leadership and Service Core Managers (e.g. Anesthesia, Imaging)  to integrate best practices and routines throughout the hospital. They will collaborate across service/units and provide leadership support and guidance. They will also establish clearly defined short and long-term objectives for their direct reports and serves as a facilitator of written and verbal communication in a timely and effective manner. Successful candidate should have flexibility with their schedule to meet the needs of 24/7 operations. 


Position Supervises: 

This position will supervise the following classifications of employees: state-classified, administrative professional, student and non-student hourlies. Their direct reports will consist of technician supervisors and service leads within the services at the Veterinary Teaching Hospital. Serves as supervisor to services without a formal supervisor (e.g. service lead) and when there is a change in leadership within the service (e.g. vacant supervisor position).


Decision Making:

Specific responsibilities include but not limited to:

Leadership & Mentoring: 

  • Uses independent judgement and oversees the activities/decision of others within the Veterinary Teaching Hospital. 
  • Management of daily work and leave schedules for service supervisors and service leads. 
  •  Mentors and coaches service technician supervisors/leads in an effort to provide an exemplary employee experience throughout the VTH. 
  •  Serves as a member of the VTH leadership team and collaborates with leaders in different services/departments (Client Service, Facilities, etc.). 
  • Directs, mentors, and advises service technician supervisors/leads on staffing and workflows to provide optimal patient and client care throughout the hospital. 
  • Collaborates with HR department to ensure that service technician supervisors/leads are providing thoughtful reviews/performance evaluations. 
  • Serves as supervisor to services without a formal supervisor (e.g. service lead) and when there is a change in leadership within the service (e.g. vacant supervisor position).
  • Partners with HR team to provide employee feedback including performance improvements plans and disciplinary actions when needed. 
  • Works in a technical capacity with services to have an understanding of workflows and operational opportunities.  


Recruitment & Retention: 


  • Collaborates with HR department to develop proactive recruitment and retention strategies to attract, hire, and retain talent.
  • Coordination of hiring and posting positions utilizing existing (and new) electronic platforms (TMS, Handshake etc.).  
  • Oversees and develops career paths for veterinary technicians and veterinary assistants. Oversee veterinary technician internships/externships through local (and non-local) veterinary technology colleges to ensure that we provide a positive learning environment to attract future talent. 
  • Represents the VTH at local and non-local veterinary conferences to attract talent on an as needed basis. 

Patient & Client Care: 

  •  Ensures the technical team provides excellent client service and patient care in the VTH. 
  •  Identifies opportunities for enhanced patient care through training, investment in equipment and development of checklists and/or standard operating procedures. 

Knowledge and Learning: 

  •  Oversees veterinary technician/veterinary assistant continuing education efforts and develops new opportunities as well as refining prior efforts. 
  • Reviews/approves continuing education allotments offered through the VTH for veterinary technicians/veterinary assistants.   
  • Aides in the development of potential cross-training efforts for team members throughout the VTH to streamline workflows.

Technology: 

  • Participates in the development of new technologies/platforms to maximize efficiency both internally and externally (e.g. practice management system/EMR, communication platforms such as Microsoft Teams etc.). 

Financial Reporting:

  • Participates in interpreting and developing financial reports/metrics/budgets to ensure the financial success of the VTH.
  • Evaluates staffing levels and identifies opportunities to best utilize staffing resources.  


Required Job Qualifications: 

  •  3 years of leadership/supervisory experience
  • 5 years of veterinary experience
  • Registered Veterinary Technician
  • Bachelor’s degree in a health, life science, or closely related field. 

Substitutions for the Bachelor’s degree:

Associate’s Degree plus 7 years of relevant experience 

HS diploma/GED plus 9 years of relevant experience


Preferred Job Qualifications: 

  • Outstanding communication skills and the ability to engage employees at all levels of the organization. 
  • Experience in budget management, strategic planning, and policy development. 
  • Experience in veterinary technician recruitment, leadership, and retention through creating a cohesive hospital environment and providing a structure where employees can advance. 
  • Experience in an academic/higher education environment and/or veterinary specialty/emergency environment. 
  • Understanding the educational and clinical goals of a veterinary teaching hospital. 
  • Outstanding client communication and experience with conflict resolution. 
  • Demonstrated commitment to diversity, equity, and inclusion.  



Benefits:


Employees are benefits eligible when working a minimum of 20 hours per week; benefits outlined below reflect full-time status of 40 hours per week; some benefits would be prorated for part-time status.


  • Paid time off to include 24 vacation days, 15 sick days, 11 paid holidays annually
  • Attractive evening work schedule that is flexible yet consistent Monday-Friday
  • Comprehensive benefits programs and services including Medical, Dental, Vision, Life, Disability, Parental Leave, work/life resources, and more
  • Robust Employee Assistance Program (EAP) for your overall well-being
  • FREE college credit courses (up to 9-semester credits per year) through the Employee Study Privilege program
  • Tuition Scholarships up to 50% for eligible family members
  • FREE employee growth opportunity through CSU training and development opportunities
  • After-school programs and summer camps for kids
  • Community Discounts
  • FREE MAX transit use with CSU identification


Retirement Program

While employees of CSU do not contribute to Social Security, the University and the state of Colorado offer competitive retirement plans. As a condition of employment and required by Colorado law, employees are required to participate in either the University’s Defined Contribution Plan (DCP) or the Public Employee’s Retirement Plan (PERA) of Colorado. Each plan offers a generous employer match between 10% – 21%. For more information, visit: https://hr.colostate.edu/current-employees/benefits/afap/retirement/.


$82,000-95,000/year (5+ weeks of PTO & great benefits!)

https://hr.colostate.edu/current-employees/benefits/afap/